Customer Loyalty and Retention Conference to provide complimentary two-night room stay with paid registration for all dealership attendees.
INSIGHT15 Customer Loyalty and Retention Conference will be held on March 24-26, 2015 at the Rosen Shingle Creek Resort in Orlando, FL. The Insight Media Team, united with its media partner, Auto Success, has planned an event unlike any other in the automotive spectrum – a conference devoted solely to helping dealerships keep the customers they already have and create a culture that is focused on creating excellent customer service and practices.
With the highly competitive nature in business today, and not just in the automotive field, it’s not enough anymore to send your customers a thank you note and expect them to return time and time again to your dealership for service and future purchases. It’s about creating a culture that makes your customers want to return and have confidence they are getting the best service and rewards for their loyalty.
Attendees of INSIGHT15 will discover the tools, processes and best practices needed to profitably retain, nurture, and find loyal customers. There will be keynote addresses from Customer Experience Masters and exhibitors and sponsors will have the opportunity to capture the attention of the dealers who are anxious to learn the latest research, technologies and solutions to accelerate their dealership on the customer loyalty journey.
In an ongoing effort to ensure this is a dealer-centric event, INSIGHT15 is very proud to announce that two of the top names in the automotive industry, Chris Saraceno and Danny Benites, have agreed to help emcee and moderate the conference. Chris Saraceno is the vice president and partner of Kelly Automotive Group in PA and FL and Danny Benites is the GM of Greg Lair Buick GMC. Chris and Danny are upper level execs in their dealerships and have long been involved in automotive, demonstrating great experience by speaking at previous conferences, regularly writing articles and blogs and overall providing great insight of ‘what to do’ to be successful in the automotive industry.
In addition, INSIGHT15 is very excited to announce our dealership attendees will receive an unprecedented offer in the automotive conference arena. For a limited time, all dealership registrants will receive a complimentary two-night stay at the Rosen Shingle Creek Resort during the conference. This offer is made possible by our sponsors and provides a great value by combining the cost for registration and hotel stay into one low price ($895).
For more information regarding the agenda, educational sessions and exhibiting/sponsorship opportunities, contact Susan Givens, media relations.